Contact

Get Expert Tree Care in Hilton, NY

For tree service questions, emergency assistance, or to schedule an estimate, contact Chips Tree and Landscape. Our office is located at 571 Walker Road, Hilton, NY 14468. We serve residential and commercial clients across Hilton and nearby communities.

Primary Contact Information

  • Phone: (585) 392-5508 (Call to schedule estimates, service, or emergency response)
  • Website: https://www.chipstreeandlandscape.com/
  • Office Address: 571 Walker Road, Hilton, NY 14468
  • Service Area: Hilton, Monroe County, and nearby towns — call to confirm coverage for specific addresses

Office Hours and Availability

Office hours for estimates and non-emergency scheduling:

Monday–Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 12:00 PM (limited hours; call ahead)

Sunday: Closed for non-emergency inquiries


Emergency Service:

24/7 emergency response available for urgent hazards and storm damage. Call (585) 392-5508 for immediate assistance.

How to Request an Estimate

Call (585) 392-5508 to speak with our office team and schedule an on-site assessment.

Provide key details: property address, description of tree issues, and photos if available to expedite assessment.

We will schedule a convenient time for a crew member or arborist to visit and provide a written estimate.

What to Expect During an On-Site Estimate

  • Visual inspection of tree health, structure, and root area.
  • Assessment of access, hazards, and required equipment.
  • Discussion of desired outcomes, such as preservation, removal, or post-removal land use.
  • Written estimate detailing scope of work, pricing, and scheduling options.

Emergency Response Contact

If a tree is actively creating a hazard or has fallen, call our emergency line at (585) 392-5508 immediately. Provide:


  • Your exact location and any cross streets
  • Description of the hazard (downed tree, power line contact, structural impact)
  • Indicate if occupants are trapped or in immediate danger
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Payment Methods and Insurance

We accept major credit cards, checks, and electronic payments; call our office for details.



We provide documentation and photos to support insurance claims. Direct billing to insurance companies is handled case-by-case depending on policy arrangements.

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Service Requests and Common Inquiries

Residential removal and pruning estimates


Stump grinding and site prep for landscaping


Commercial maintenance contracts and proposals


Emergency storm response and hazard mitigation



Questions about tree health, disease, and treatment options

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Preparing for Our Visit

Clear a safe path if possible for crew access, but do not move heavy or dangerous debris.


Secure pets and inform us of any underground irrigation or pet containment systems.



Mark areas of concern (e.g., underground utilities, sprinkler heads) and inform office staff of any special site conditions.

Frequently Asked Questions (FAQs)

  • How quickly can you provide an estimate?

    We aim to provide on-site estimates within 3–5 business days for non-emergency jobs; urgent assessments for hazards are prioritized.

  • Can I schedule a consultation on weekends?

    Weekend appointments are limited and may be available for residential clients; call (585) 392-5508 to check availability.

  • Do you provide written proposals?

    Yes. Every non-emergency job is accompanied by a written proposal that outlines scope, schedule, and cost.

  • What information should I provide when calling for an emergency?

    Provide your location, description of the hazard, whether power lines are involved, and whether anyone is injured. If it’s a life-safety issue, call 911 first.

  • Do you offer financing options?

    Occasionally we partner with third-party providers for larger projects; contact our office to discuss options and availability.

Contact Us

Two Ways to Reach Us

Chips Tree and Landscape has been serving Hilton, NY since 2004 with a commitment to safety, quality, and local knowledge. Whether you need routine maintenance, emergency response, or commercial management, our experienced crews are ready to assist. Call (585) 392-5508 today.